Passengers who wish to transport LAG must submit to the following guidelines: 1) All LAG must be carried in containers with a maximum capacity of 100 (one hundred) milliliters each (or its equivalent in other volume measures such as liquid ounces). The Passenger hereby releases "VivaAerobus" from any liability caused by any error in the coincidence of the Viva Aerobus aircrafts, provided: 1. WebThe Viva Aerobus (VB) baggage policy for regular basic fares include the following: One personal item - fee free One carry-on bag - fee free Checked baggage - fee depends on ticket class Overweight and oversize bags - applicable fees per bag depending on route Sports equipment - subject to any applicable fees parte de su Equipaje Documentado y se expedir un Boleto y Pase de Abordar al Infante. the same that affects Viva Aerobus and/or any other Passenger, releasing Viva Aerobus from any liability in such regard. In addition, you will have access to the Viva Express line when checking in, so you will have a much faster experience. 4 nights. of the flights of Viva Aerobus has concluded and once all contracting users of the services of Vivabus, who have Both in the collective as well as in the private services, the prices published by Viva Aerobus are per person and per route. WebThe Cheapest Viva Aerobus Flights. de Compensacin de Viva Aerobus, se realizarn dentro de los 10 das naturales siguientes a aquel en el que To fly with babies under 2 years old, it is important to remember that they must be supervised at all times, and you can only bring one baby per adult. or briefcase for a portable computer. WebBook cheap Vivaaerobus flights to Guatemala City with best deals on Trip.com today. flight that departs from or arrives at a United States of America airports (US Airports), being USA the only country electronic devices, picture or video devices, cell phones, important documents or art (Valuables).VivaAerobus does not www.vivaaerobus.com/en/flying-with-viva/fees-and-charges. a Flight Certificate in the amount effectively paid by the Passenger, which the Passenger may use to acquire a new Booking, in Check our Website. (168 hours) or more prior to the flights departure. The Baby Package shall have the cost published in the Website. centimeters, free of charge, applying for this case the standard VivaPlus rate for all of our Passengers. Passengers who wish to carry with them a sports item must notify It must have sufficient balance in the ToditoCash account. Afectaciones de entre 151 y 240 minutos - 200 MXN para alimentos y bebidas por pasajero. Passengers sick with diabetes, allergies or any other case that requires to transport onboard the Syringes and the corresponding x 25 cm. and, in its case, to the payment of the fare difference when the latter comes into existence. This information will This type of payments is reflected in its reservation within a term of 24 to 72 hours. 02 al 05 de febrero 2018, del 16 al 19 de marzo de 2018, del 23 de marzo al 08 de abril 2018, del 27 de of the fees established in: The VivaContesta Guaranty consists in providing an answer to our clients within 72 (seventy two) business hours, through any of Boarding is closed 20 (twenty) minutes before the scheduled time for the flights departure. In these cases, Viva Aerobus shall notify the Passenger in question of the decision to exercise its rights to refuse boarding and the grounds for such refusal The first thing to know about when you can travel with your little one is that at Viva Aerobus, we consider infants to be between 7 days old and less than 2 years old. Any Passenger who intends to travel with an Infant must check-in said Infant upon booking and must submit the Official ID of the Infant (ticket) of purchase and payment of the service that is delivered with the purchase in order to board the units. from Viva Aerobus. 79 part IV issued Monday, April 25, 2011 / Rules and Regulations, Title 14 consumption the airline has to make in order to provide the service: system maintenance, its manipulation Passengers are responsible for having the documentation required by the country of destination, releasing Viva Aerobus from any liability derived from the lack thereof. of 55 cm. Animales domsticos: Viva Aerobus podr transportar a las mascotas de sus Pasajeros NOTE: The CCO is the pertinent area to coordinate the compliance of this Plan, also is responsible where applicable) at each U.S. large hub airport, medium hub airport, small hub airport will be notified if a lower fare is available through one of our other reservation systems. Viva Aerobus does not allow the transportation of perishable items in the Checked-in Baggage. Package must also comply with the provisions regarding weight and dimensions established for Carry-on Baggage. Customers inquiring about a fare or making a reservation at the ticket counter, or over the website personal inspection services. destination. Enjoy your family vacation carefree and review the requirements and benefits Viva offers when traveling with a minor. The Passenger must show up 35 minutes before his/her departure to check-in baggage and 20 minutes prior The Flight Certificate is a personal non-transferrable code, which may be granted only by an authorized representative VivaAerobus allows Passengers with Disability and/or Reduced Mobility to transport wheelchairs and other devices they may own, 24, Apodaca, Nuevo Len, Mxico, CP 66600. For purposes of the above, "VivaAerobus" shall notify the Passengers by email to the account included by the Passengers who acquire the VIP Pass, in the additional benefit section on the website, in the Call Center or VivaTiendas, shall have preference to board, notwithstanding their seat number. WebBetter options to travel. In the event that a flight from the U.S. is oversold, Viva Aerobus will first ask for volunteers to willingly give up a Containers must be placed without difficulty in said bag. Any delays in programmed Flight schedules that are less than 4 (four) hours or early arrivals in the programmed In order to use the taxi service, it is necessary identification of the National Institute of Older Adults, Any identification document issued by a federal authority These articles must always be checked-in. All Passengers must submit their Boarding Pass, together with an Official ID, at the security points of the Airport as well as in the Last Waiting Lounges. when the delay, deviation, substitution or cancellation of a flight is due to causes that are not directly imputable Section 259.4 Contingency Plan for Lengthy Tarmac Delays (the Plan). The Flight Certificate is valid in accordance with the term provided therein. cuales sern proporcionadas de conformidad con lo establecido en las Polticas de Compensacin. 2. 31 de diciembre 2018. The order to board will depend on the facilities of each Airport, thereof visit the following link https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva-contesta, If a Passenger finds published on the website of another airline, a flight at a lower price than the one published on our Website, They have informed about their condition at the Viva Aerobus counters. All passengers travelling with an infant are allowed to check a stroller, child seat and other similar items free of charge. the above. When youre ready to visit fabulous cities like Cancun or Mexico corresponding authorities shall be made. Travel with your whole family on Viva Aerobus. siempre y cuando se cumplan con las condiciones establecidas en nuestros Trminos y Condiciones. The Viva Aerobus Baby Package is perfect for flying with babies. TUA: Refers to the Airport Use Rate to be paid by the Passenger. WebBaby Package. Viva Aerobus may deny boarding to Passengers for the following reasons, including but not limited to: i. types of saws, screwdrivers, clippers, levers, hammers, pincers, adjustable wrenches, welding devices, harpoons, submarine Passengers who travel with an Infant and wish to carry onboard the Aircraft a Child Seat must purchase an additional seat to place it. equivalente al 25% del precio del boleto o de la proporcin que corresponda a la parte no realizada del purchaser pursuant to the specifications of each ticket. Insofar as the Baggage is subject to inspection and manipulation of institutions and personnel alien to Viva Aerobus, Prices and to "Viva Aerobus", such as adverse weather, acts of God or force majeure, natural disasters, acts derived from a Viva Aerobus Passengers are free to follow the above recommendations, failure to do so releases Viva Aerobus from any liability. As to Checked-in Baggage, the following shall not be allowed: baggage weighing more than 32 kilograms, Perishable items (shrimp, cheeses, etc. Los cargos de productos y/o servicios podrn variar procedures to meet the customers needs. the airplanes door. Already a subscriber to SpeedNews or a content package that includes SpeedNews? For such purpose, the Passenger must submit The cheapest fares for your trip to any destination around the world. provision of the Service, which may vary according to the conditions, availability and/or Additional Services. However, a minor cant travel with another minor in their care. on the tarmac for international flights covered in paragraph number 1 of this document, and 6-7 nights. Informacin y Publicidad: El Pasajero tiene derecho a que toda la informacin y publicidad E-ticket WebVivaAerobus serves 170 destinations across Mexico and Central America, North America, Caribbean and more. For bookings where payment in the OXXO branches is chosen, the reserved flights must have a maximum total Passengers with Disability and/or Reduced Mobility: Refers to any person whose mobility is reduced due to correspondiente al horario de la afectacin (desayuno, comida o cena) y dependiendo el tiempo de sta, los acknowledge receipt of written complaints within 30 days and provide a substantive response to the customers Reduced Mobility needs a Support Animal for his/her mobility and/or accompaniment. "Viva Aerobus" shall not be responsible if the Payment Reference provided by the Passenger is incorrect, being No obstante, los Pasajeros que decidan viajar sin Equipaje Documentado, guns and staplers, industrial, crossbows, catapults, harpoons and throw guns, or any weapon that con su nmero de folio a la mano. cost of $10,000.00 (Ten thousand pesos 00/100 MxCy) and/or must not leave within 10 days following the date of booking. En caso de que su lugar de residencia sea en 2. rules and regulations). the Boarding Pass, in accordance with the published rates in payment in its system. their departure at the Internet Website of "Viva Aerobus". consequence of the consumption of said products. For more information regarding the processing and protection of your Personal Data, please refer to the Privacy Notice contained in the following address https://www.vivaaerobus.com/upload/en/legales/aviso-de-privacidad-integral.pdf. Read Enter your reservation code and last name, and a menu where you can change the date, choose a new flight time, and destination will appear. Para que este 2) LAG containers must be placed in transparent resalable bags (of a maximum capacity of one liter of dimensions 20.5x20.5cm or 25x15 cm or its equivalent). * These articles may be transported as checked-in baggage provided they are presented inside a proper case and/or adequately packed. 31 de diciembre 2018. and/or physical harm on a human body or animal. they contain full name, photograph of the Passenger, the mention of its validity and is in force. Viva Aerobus pondr a disposicin de los pasajeros el servicio de transportacin terrestre under this Price Guaranty Viva Aerobus will grant the Passenger a Flight Certificate equal to the total amount actually paid by and/or Viva Aerobus. Where can I book onboard of a diaper bag or similar article of less than 10 (ten) kilograms, additional to the Baggage allowance. medical certificate issued for such purpose. a sus Pasajeros, para revisar las compensaciones completas, consulta la Poltica de Compensacin vigente. Viva Aerobus does not perform connections of Passengers and/or baggage, therefore, Viva Aerobus shall not be responsible Base Rate: Net cost of the air transportation service, without taxes or Additional Services. For reservations where the ToditoCash form of payment is chosen, the following steps must be taken: In the Forms of Payment section, the Passenger must choose ToditoCash. and non-hub airport where the company serves, as well as its regular U.S. only to comply with the applicable legal provisions in matters of cancellations. Documentado sin costo, y hasta dos piezas que no excedan en conjunto 10 kilogramos como Equipaje de Mano en Infant(s): Refers to any person under 2 (two) years old on the date of the Flight. con al menos 7 (siete) das previos a la fecha de vuelo. confirmada dentro de los primeros 10 (diez) das naturales posteriores al inicio del trmite. If the Passengers carries with him/her such articles, they may be confiscated if they risk the health and physical integrity of cannot avoid or control. Viva Aerobus shall only be responsible for the loss or damage evidenced in the Baggage that is clearly identified It is the obligation of the Passenger to notify and marketing of air tickets as well as to promote the sale of additional benefits and changes in Bookings, therefore, Transportation of Perishables is not allowed in international flights. Budget services from Monterrey within Mexico and to the USA. city-airport-city Shuttle (Vivabus) and/or ground transportation by bus between cities; must deliver the proof All Foreign Minors purchasing Flights operated by Viva Aerobus that include routes within the Mexican Republic, upon checking-in must: I. Viva Aerobus will coordinate with airport authorities (including terminal facility operators The Flight Certificate may only be redeemed by the Passenger that holds it. but not limited to changes in dates and times. El precio Traveling with a baby has never been easier; just follow these basic guidelines so you and your little one have an incredible flight. kilograms and comply with the requirements of CFR 49, section 178.273 - Approved of Specification United Nations portable tanks and If the monetary value expressed in the Flight Certificate is less than the total amount due for a certain air transport la ciudad o rea metropolitana donde se encuentre ubicado el aeropuerto donde se presente la afectacin, Customers may hold a reservation on a flight to or from the U.S. at the quoted fare without payment, or VivaAerobus requests each Passenger that his/her Carry-on Baggage be available if subject to inspection by Viva Aerobus garantizar, en la medida de lo posible, que los establecimientos utilizados para hospedar a Support Animals must weigh no more than 12 (twelve) kilograms and must at all times have a leash, harness, For passengers of foreign nationality, only the passport will be admitted as official identification, regardless of whether they are Infants or minors. Any identification document issued by a state authority that contains the passenger's full name and photograph, You can carry a backpack or diaper bag with everything you need for your baby, meeting the credit generator. lighters with the form of a gun. transport as part of the Checked-in Baggage, since due to their nature they could contaminate the Checked-in Baggage of the other Passengers. the Passenger the sole responsible to make sure that the payment is performed with the Reference provided by "Viva When the Perishable is transported with dry ice (carbon dioxide CO2 in solid state), the conditions described The Passenger may change its Booking with regards to the name of the Passenger, the time and date of the Flight. scans of any documents will not be admitted, except in those cases in which the Passenger exhibits a certified copy In these cases the Passenger who adds an additional piece of It is important that the Passenger pays attention to the announcements made by the traffic personnel at the Airport. 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